JOB SUMMARY: Responsible to the Operations Manager for dispatching of the workload in an efficient manner and to maintain, distribute and account for warehouse inventory and in addition perform other such duties that include but are not limited to the following:
DUTIES AND RESPONSIBILITIES:
People Related
· Promoting good customer and public relations.
· Responding to and resolving customer complaints.
· Recommending hiring, promoting, demoting, discipline, and discharge of assigned personnel.
· Promoting good bargaining unit/labor relations.
Service Related
· Assisting in the preparation and control of the division’s O&M and Capital budgets.
· Reviewing and approving records and reports as required.
· Conducting and/or scheduling safety and training sessions.
· Training and instructing personnel on Company policies, procedures, standards, safety rules and in the performance of job duties.
· Supervising, directing and monitoring daily workload and personnel.
Performance Related
· Performing personnel evaluations.
· Maintaining radio contact, log and file and coordinating the workforce to expedite the workload.
· Verifying compliance with Federal, State and Local codes and regulations.
· Inputting information in the ORCOM CIS system as required.
· Rotating on a regular basis as “on-call” supervisor after regular scheduled hours.
· Completing all reports as required.
· Completing special assignments and performing other duties as required.
· Performing work assignments in accordance with governmental agencies regulations and Company procedures, policies and standards.
· Completion and verification of work related forms such as time/transportation reports, stock slips, retirement sheets, meter orders, etc. for self and personnel accountable to this position.
· Maintaining adequate repair parts and truck inventory including ordering non inventory parts and warranty parts and warranty claim forms as required.
· Insure residential random meter sampling program is completed in the required timeframe including assigned commercial periodic testing program.
Additional Qualifications:
· Must Possess excellent interpersonal, communication, and organizational skills.
· Must be capable of producing professional error-free written correspondence.
· Must exhibit a high degree of accuracy while performing duties.
· Must dress neatly and themselves in a professional manner at all times.
· Must have the willingness and ability to handle certain tasks in a confidential manner.
· Must be willing to travel as needed.
· Must have the ability to supervise other employees including supervision of union personnel.
EDUCATION: High School Diploma
EXPERIENCE:
· Knowledge and experience in natural and propane appliance repair/installation including gas meter, regulator and fuel line sizing, and venting.
· Demonstrate significant knowledge of gas distribution system repairs, maintenance, and safe work practices.
· Demonstrate significant knowledge of the most current adopted editions of the Florida Fuel Gas Codes, NFPA 58 LP Gas codes, and the NFPA 54 LP Gas Codes.
· Must have working knowledge or capable of developing a working knowledge of personal computers and computer software such as Word, Excel, Utility mapping System, etc.
· Must have a working knowledge or capable of developing a working knowledge of all mainframe computer applications used by FPUC.
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